Insights by Newport City Homes

Our performance

70.4 %
Percentage of social tenure customers surveyed by STAR who were satisfied or very satisfied with NCH as a landlord
Satisfaction with NCH as a landlord
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97.1 %
% of social homes let
Occupancy level %
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4.58 %
Social renting customer rent and service charge current arrears as a percentage of the rent and service charges due in the previous 12 months
Rent arrears % (current tenants)
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43 %
Average SAP rating of social rental stock at QTR end
% dwellings below EPC C (SAP 69)
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We are excited to be launching our new Insights portal as it is going to play a key part in sharing progress on our strategic vision and providing greater transparency on our performance across the business

Ceri Doyle Chief Executive
View our strategy
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