Insights by Newport City Homes

Colleagues

Colleague engagement:

The colleague engagement score stands at 60% during the period, this is consistent with pre-pandemic levels.

Operating margin:

The associations financial position remains strong, with resourcing in place to deliver our growth ambition. Significant opportunities remain to improve our value for money performance to provide more investment for new homes, decarbonization and additional services for our communities.

Data maturity:

Improving our data and insight capability remains a priority, with a better understanding of our performance, and our communities we will make better decisions and colleagues will be more empowered to deliver more for our customers.

A valued colleague experience

60 %
Aggregate score of a certain number of questions (Number and questions TBC) Each pulse is at the end of each QTR. (same Qs each QTR and Annually for the engagement score)
Colleague engagement score
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6.25 %
Number of job applicants from an ethnic minority background during the period as a percentage of all job applicants during the period
% Job Applicants from ethnic minority backgrounds who are appointed
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Strong and Effective

17.4 %
The operating surplus/deficit generated as a percentage of the turnover
Operating Margin
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288 %
Earnings (surplus) Before Interest, Tax, Depreciation, Amortisation and after Major Repairs Investment as a percentage of interest and financing costs payable in period
EBITDA MRI
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1.7
Overall data maturity score from self-assessment
Data Maturity Score
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Value for money - business health Sector Average 2021/21 Q1 Q2 Q3 Q4 2022/23 full year
Operating margin (overall) 21.5% 18.3% 17.4%        
Operating margin (SH lettings) 33.8% 18.3% 17.4%        
EBITDA MRI % 158% 269% 288%        
Key Budget Information: Colleague Actual Budget £000 Variance 2022/23 Forecast 2022/23 Budget £000
Resources 1,508 1,622 114 6,395 6,645
Central Management Costs 618 728 110 3,187 3,359