Insights by Newport City Homes
Colleagues

Colleague Experience

Despite the challenges of the pandemic where we all had to adjust to different ways of working our colleague engagement score has remained consistent.

Aggregate score of a certain number of questions (Number and questions TBC) Each pulse is at the end of each QTR. (same Qs each QTR and Annually for the engagement score)

Colleague Engagement score

60 / 100
7.23 %
The percentage of colleagues who leave voluntarily within the first 12 months of employment as a % of those who started in that period.
Colleague attrition (First 12 months)

Risk & Opportunity

Risk assessment
03
Prob
03
Imp
06
Score
Risk owner
Deputy Director
People
Key concerns
  • Failure to attract or retain talent or skills to deliver key services and strategic objectives.
  • Shortage of skills in market to deliver sector priorities: new development, online service offer and sustainability.
Key controls
  • Control - NCH colleague offer: salary and all other benefits
  • Control - Dedicated recruitment officer
  • Control – Salary benchmarking against sector median