Value for Money

Our financial strength gives us the capacity to do more. As we improve our efficiency we have more resources to reinvest in new and existing homes and services. We are largely funded by the rent and service charges our customers pay to us and we are committed to delivering value for money for our customers.

Value for money is not about the lowest cost, it is instead about maximising what the association and our customers get for the money we spend. Our approach is to maximise the return

Our Value for Money Framework will enable us to strengthen our financial position and improve our performance in the delivery of services. Improving our financial position will enable us to maximise the supply of new homes and to reinvest in services that are valued by our residents. We are committed to maximising the value for our residents and in ensuring the outcomes from our investment delivers sustainable benefits.

Objectives

• Doing the right things: meet our core purpose, ensuring our resources are invested in what matters most
• Do things economically: ensure we get the best price for what we buy
• Maximise the return from our resources: maximising productivity and ensuring our activities add value and eliminate waste.
• Maximising the return from our housing and commercial assets: Invest in the right assets to the right standard, in the right places, for the right cost and for the right return.
• Maximise the social value and benefit to the community: Delivering results that matter by improving the effectiveness of NCH year-on-year and reinvesting in homes and communities.
• Embedding value for money in everything we do: Achieving a culture of continuous improvement and empowering our people to informed decisions in all activities.